Shipping policy

Thank you for shopping with germol.shop. Below you will find detailed information about how we process and ship your orders.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information (if available).

Please note:

• Orders placed after business hours will begin processing the next business day.

• During high-demand periods, processing times may be slightly extended.

Shipping Time

After processing, the estimated delivery time is 7–21 business days, depending on your location and local carrier conditions.

Total estimated delivery time:
8–24 business days (processing + shipping).

Please note that delivery times are estimates and may vary due to:

• Customs clearance procedures

• Weather conditions

• Carrier delays

• Holiday periods

Shipping Destinations

We currently ship to Worldwide.

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking Your Order

If tracking is available for your shipment, you will receive a tracking number via email once your order has been dispatched.

Please allow 2–5 business days for tracking information to update.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs processing.

Lost or Delayed Packages

If your package has not arrived within 30 business days from the shipping date, please contact us at contact@germol.shop, and we will assist you.